Return & Exchange Policy
At GLOBIXCART we strive to provide the best shopping experience for our customers. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy to ensure your satisfaction.
Return Policy:
✔ Easy Returns: You can return your product within [3] days of delivery.
✔ Condition: The item must be unused, unwashed, and in its original packaging with all tags intact.
✔ Refund Process: Once we receive and inspect the returned product, a refund will be initiated to your original payment method or store credit.
✔ Non-Returnable Items: Certain items like personal care, innerwear, and customized products are not eligible for return due to hygiene reasons.
Exchange Policy:
✔ Size or Color Exchange: If you received the wrong size or color, you can request an exchange within [2] days.
✔ Defective or Damaged Items: If your product arrives damaged or defective, we will replace it at no additional cost.
✔ Exchange Process: Contact our support team with your order details, and we will arrange a quick and seamless exchange.
How to Initiate a Return or Exchange?
1️⃣ Contact Us – Reach out to our customer service team at globixcart@gmail.com within the return period.
2️⃣ Pack the Product – Ensure the item is securely packed in its original packaging.
3️⃣ Ship the Product – We will provide the return shipping details or arrange for a pickup.
4️⃣ Receive Your Refund/Exchange – Once verified, we will process your request.
📩 For any return or exchange-related queries, feel free to contact our support team at globixcart@gmail.com
🛍 Shop with confidence at GlobixCart – Your satisfaction is our priority!
